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Privacy Policy

The Queenes Chappell Privacy Policy (Last updated: 03/06/2022)


Our contact details

Name: Matthew Brown

Address: St Mary le Strand, Strand, London, WC2R 1ES

Phone Number: +447907227230



The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

  • Customer financial information.


How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You signed up for a mailing list or completed a contact form.

  • You donated to The Queenes Chappell or completed the set up of a recurring donation.

  • You purchased tickets from us.

We use the information that you have given us in order to send updates regarding the work of The Queenes Chappell and to complete recurring donations.

This information is not shared with any third party.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting


How we store your personal information

Your information is securely stored.

We keep your personal identifiers, contact details, and if provided, financial information for the previously defined purposes indefinitely, or until The Queenes Chappell is no longer providing newsletters and updates or taking recurring donations. Your consent can be removed at any time. If your consent is removed, we will then dispose your information by manually removing it from our database and securely deleting any files which contain your information.


Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane





Helpline number: 0303 123 1113

ICO website:

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